Server down?

Server down?

Postby Ripster » Sat Oct 08, 2016 11:04 pm

Hi guys,
I'm getting a Ride Upload Timed Out with the tracker app, can you check things on your end?

It would be useful if it were possible to email the file from the app as a backup then manually merge in Isaac

Thanks
Ben
Ripster
 
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Re: Server down?

Postby Velocomp » Sun Oct 09, 2016 6:46 am

Yup. We will get it fixed.
John Hamann
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Re: Server down?

Postby Velocomp » Sun Oct 09, 2016 9:38 am

It's up and operating now. You should be able to upload your Tracker file, and merge it into your ride file.
John Hamann
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Velocomp CEO
 
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Joined: Fri Jan 11, 2008 9:43 am

Re: Server down?

Postby amet » Sat Mar 25, 2017 11:05 am

Is the server down again? I cannot upload my data.
I have just ordered 2 new keys (at a very low price, I admit) because my backer PowerPods are both broken and I got me 2 new ones. I must say that I'm hesitating if I was right ordering 2 new keys.
amet
 
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Location: Heverlee (B)

Re: Server down?

Postby Velocomp » Sat Mar 25, 2017 1:26 pm

Server is working perfectly. I just uploaded a file 5 minutes ago (Saturday, 125PM, March 25).
John Hamann
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Velocomp CEO
 
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Re: Server down?

Postby amet » Sun Jun 04, 2017 7:54 am

For the second week in a row I noticed that the server is down. I'm sorry but it's just unreliable.
Worst of all is that next time I want to do a ride I loose time at the start because the app wants to upload my ride of today. Since I will have no data connection at that time, this is useless.
:cry:
amet
 
Posts: 17
Joined: Thu Nov 27, 2014 12:11 pm
Location: Heverlee (B)

Re: Server down?

Postby Velocomp » Sun Jun 04, 2017 9:43 am

Yes, I noticed the server problem after I completed my ride. I've reported it and I am sure it will be corrected soon.

After the server is back up, you can load your GPS Tracker file to the server. Launch the GPS Tracker app, then touch the "View Ride" button. Then, upload your ride to Isaac.

After the ride is uploaded, open your ride file, then use the Isaac command "Device/GPS Tracker Get GPS Data..." to merge in your GPS information.
John Hamann
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Velocomp CEO
 
Posts: 4319
Joined: Fri Jan 11, 2008 9:43 am


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